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Windows 11 update on a laptop

If y'all saw that your PC is not uniform with Windows 11, it may be considering your organization doesn't have two security settings turned on, Secure Boot and TPM 2.0. Here's how to do it.

Sarah Tew/CNET

Microsoft started a phased rollout of Windows eleven earlier this yr with a preview version of its flagship OS. Just if y'all're trying to apply the earliest version of the software on your existing PC, you might run across some speed bumps due to the system requirements for the new operating system. (Here'southward how to download Windows eleven and how to create a Windows 11 install drive.)

If you lot've tried installing Windows 11 Insider Preview or using theMicrosoft PC Health Bank check app and were greeted with an fault bulletin reading, "This PC can't run Windows 11," your organization might not have two essential security settings turned on: Secure Boot and TPM 2.0. (Here are two other things you must exercise before downloading Windows 11.) Many modern computers and processing fries from Intel and AMD have these features built in, and both are now required for all machines running Windows xi.

Once you've downloaded the PC Health Cheque app, you can click Check Now to begin the scanning process. The app will tell you whether your computer will back up Windows 11, or what it's missing, and you lot can click Run across All Results for more information.

If your motorcar is new enough to support both, enabling TPM (short for Trusted Platform Module) and Secure Kicking is often quite piece of cake. No special skills are needed, and you'll only be clicking through menus. If you've never heard the words "BIOS menu" you might feel out of your element, but don't be intimidated. With a little patience, any first-timer can do this.

Here's what you need to know.

Read more:Windows xi review: Microsoft'due south Bone upgrade is subtle, but we similar that

What are TPM and Secure Boot?

TPM microchips are small devices known as secure cryptoprocessors. Some TPMs are virtual or firmware varieties but, as a chip, a TPM is attached to your motherboard during the build and designed to enhance hardware security during estimator startup. A TPM has been a mandatory piece of tech on Windows machines since 2016, so machines older than this may not take the necessary hardware or firmware. Previously, Microsoft required original equipment manufacturers of all models built to run Windows 10 to ensure that the machines were TPM 1.two-capable. TPM ii.0 is the nigh contempo version required.

TPMs are controversial among security specialists and governments. An updated and enabled TPM is a strong preventative against firmware attacks, which take risen steadily and drawn Microsoft'south attention. However, it also allows remote attestation (authorized parties can encounter when you brand certain changes to your computer) and may restrict the kinds of software your machine is allowed to run. TPM-equipped machines generally aren't shipped in countries where western encryption is banned. Mainland china uses its state-regulated alternative, TCM. In Russia, TPM use is only allowed with permission from the authorities.

Secure Boot is a feature in your computer's software that controls which operating systems are allowed to be active on the automobile. It's both a adept and bad thing for a Windows automobile. On the ane hand, it can forestall certain classes of invasive malware from taking over your car and is a core defense confronting ransomware.

On the other hand, it can prevent you from being able to install a second operating system on your machine, giving you lot two to choose from when you outset commencement up your computer. So, if you lot wanted to experiment with Linux operating systems, for instance, Secure Boot could terminate you lot. Secure Boot also plays a part in preventing Windows pirating.

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TPM and Secure Boot could be the fundamental to getting your device to run Windows 11.

Microsoft

A few words of caution

Now that you know about the secure technologies you'll be using, there are a few things you lot should go along in listen before yous dive into fixing the consequence on your own.

  • Microsoft confirmed there are four types of problems that might accept given yous a "This PC can't run Windows eleven" error bulletin if you used its PC Health Check tool. If you are missing the hardware or firmware necessary for Windows 11, the instructions below won't aid -- you'll demand to buy a new device to run the OS.
  • Keep in listen that these instructions are written as broadly as possible. That's because Windows machines vary then much that it'due south not feasible to encompass all the possible ways to enable TPM and Secure Boot across every device. For the most part, though, the procedure is like enough beyond machines that you should be able to use the instructions as a guide and, where your computer differs, still identify the equivalent menu or label in your own organization.
  • If your machine is still covered by a warranty, e'er speak with the manufacturer first before doing anything that could potentially void it. If your machine is owned and maintained by your company or school, information technology may have a unique security configuration that your Information technology staff will need to handle. Information technology'due south also a skilful idea to go far contact with your local PC repair shop; having a qualified professional on standby is the best way to get dorsum on rails if y'all go turned around or encounter roadblocks.
  • Always back up your of import files before making whatsoever large changes to your computer. Always. Just exercise it. Yous'll thank us afterward.
  • If this is your outset time working in a BIOS carte, stick close to the instructions and don't veer too far from the browbeaten path. We're on a very simple mission here, and nothing I recommend below will practise any damage to your auto or data, but changing firmware settings in your BIOS carte du jour can have a wide-ranging impact. At that place are few guardrails here, and you can lose a lot of important data very fast. Some mistakes tin be permanent and, in near cases, there won't be any polite pop-ups gently asking whether y'all're sure you desire to make those mistakes.

You lot should definitely look around, explore your options and familiarize yourself with what'due south under the hood, merely avert changing whatever settings or saving any of those changes unless you know specifically what's going to happen when you exercise.

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New Windows 11 features include Microsoft Teams integration.

Microsoft/Screenshot by Sarah Tew/CNET

Is my device capable of TPM ii.0 and Secure Boot?

If the PC Health Checker suggested that TPM isn't enabled, you should commencement observe out whether that's an accurate diagnosis. Hither'south how.

ane. From your desktop, printing theWindows key next to the spacebar + R. This will bring up a dialog box.

2. In the text field of the box, type tpm.msc and hit Enter. This should bring up a new window labelled "TPM Management on Local Computer."

iii. Click Condition. If you lot see a message that says "The TPM is ready for utilize" then the PC Health Checker has misdiagnosed you, and the steps below won't help. At this betoken, there are several reasons you might exist receiving the incorrect error message from Microsoft, so your best bet is to get a professional to take a look at your machine.

If you don't run into that message, and instead see "Uniform TPM cannot be institute" or another message indicating the TPM may be disabled, follow the next steps.

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How do I enable TPM 2.0?

You're going to need to get to your BIOS menu so y'all can get to your TPM switch, and there are two means to practice that. We'll cover both here. The offset is for much newer PCs, the second method for those a few years older. Regardless of which you cull, though, you're going to need to restart your car. Then save any work and close any open up windows or programs before proceeding.

From Windows 10's Start carte

If you have a newer machine running Windows ten, your boot time may be besides fast for yous to attempt the traditional method of hitting a particular primal to get to your BIOS menu before Windows can fully load. Hither's how to get to it from within your normal desktop.

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Brett Pearce/CNET

1. Get-go your computer ordinarily and open up the Start menu by clicking on that Windows button on the far left bottom of your screen. Click on the gear-shaped Settings icon on the left side of the menu.

ii. Within the Settings window that appears, click Update & Security. On the left-side pane that appears, click Recovery. Under the Avant-garde startup header, click Restart now.

Your computer will immediately restart, and instead of restarting and bringing y'all to your normal desktop screen, yous'll be brought to a bluish screen with a few options.

3. Click Troubleshoot, followed by Advanced options, followed by UEFI Firmware Settings.

Your device will restart again.

From here, get to Step 2 in the section below and follow the remaining steps.

From showtime-upward

Yous're going to need to motility very speedily for Step 1. You'll just have a few seconds to get into the BIOS before your operating arrangement loads. If you miss your window, no harm washed, you lot'll just have to restart the computer and endeavor over again. Later on Step i, though, feel complimentary to take your sweet fourth dimension.

one. Restart your computer, and as it's booting upward y'all should run into a message telling you to press a certain key to enter the BIOS, whether it uses that word or another. On well-nigh Dells, for example, you should run into "Press F2 to enter Setup." Other messages might exist "Setup = Del" (meaning Delete) or "Organisation Configuration: F2." Printing any key the prompt tells y'all to and enter the Setup bill of fare.

Depending on what kind of figurer you have, a unlike primal may be needed to enter your Setup menu. It could be F1, F8, F10, F11, Delete or another key. If there'due south no message on the screen with instructions, the general rule is to hit the key when you see the manufacturer'south logo but earlier Windows loads. To find out which fundamental volition go you lot in, search online for your laptop'south make and model forth with the phrase "BIOS key."

2. In the BIOS or UEFI menu, there should be at least 1 choice or tab labelled Security. Using your keyboard, navigate to it and striking Enter. On some systems, y'all might demand to apply the + cardinal to aggrandize a submenu instead.

iii. In one case yous're inside the Security section, you're going to exist looking for the TPM settings. This might be clearly labeled "TPM Device," "TPM Security" or some variation. On Intel machines, it will sometimes be labeled "PTT" or "Intel Trusted Platform Technology." It might also appear equally "AMD fTPM Switch."

Alarm: Stay alert here. Within most TPM settings menus, you generally accept an selection to clear your TPM, update it or restore it to manufacturing plant default. Do non do that right now. Clearing the TPM will cause you to lose all data encrypted by the TPM and all keys to the encryption. This activeness tin non exist undone or reversed.

4. From inside the TPM settings carte, you're on one mission only: Find the switch that turns on the TPM. Yous're non touching annihilation else. Look through the options inside this menu for one that shows some course of toggle or switch abreast the word "Enable" or "Unavailable" or even just "Off." Use your arrow keys to flip that toggle or switch.

five. Once you've kicked on the TPM, look effectually the screen for Relieve. Once you've saved this setting, restart the computer.

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Microsoft

How practise I enable Secure Boot?

You'll save yourself a headache if you continue 1 thing in listen about enabling Secure Kick. Sometimes after yous enable Secure Boot on a machine that'due south running software incompatible with Secure Boot, the machine volition refuse to load Windows properly on restart. If that happens, don't panic. Y'all didn't break anything.

No matter which method you've used to get to the kick menu to begin with -- either via Windows x's Start card, or past the traditional method of striking a specific fundamental during outset-up -- you can still use the traditional method to get dorsum to the boot carte du jour and disable Secure Boot again.

From Windows ten'southward Start bill of fare

Follow the steps higher up to access the UEFI Firmware Settings.

1. Once yous're in the UEFI, you're going to exist looking for the Secure Boot setting. In that location are a few possible places this could be -- check under any tabs labelled Kick, Security or Hallmark.

two. Once you lot've checked the tabs and constitute the Secure Boot setting, toggle the switch beside information technology to turn it on or enable it.

three. Notice your Save characteristic and, after you've saved your changes and exited the card, your computer should reboot and bring you dorsum to a normal Windows desktop.

There are some PCs on which you lot may not exist able to readily find the Secure Boot setting. Some computers volition load Secure Boot keys nether a Custom tab. Some computers won't allow you to enable Secure Kick until certain factory settings are restored. If you're unable to access Secure Kick, or go roadblocked here, information technology'south best to get help from a professional rather than gamble.

From starting time-up

If you're not working with UEFI, then you should exist able to just enable Secure Kick in BIOS.

ane. Just as you did when enabling your TPM, hit F2 (or whichever central your manufacturer specifies) as your calculator is booting upwardly and enter the BIOS bill of fare.

two. Get to the tab or option that says BIOS Setup, and then select Advanced.

three. Next, select Kicking Options and a listing of them should appear.

4. In that listing, detect Secure Boot. Enable it.

v. Hit Salvage, exit the menu system, and restart your computer if it does not restart automatically.

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What if I don't take a TPM scrap?

As noted by CNET sister publication ZDNet back in 2017, motherboard manufacturers sometimes skimp on installing the actual TPM flake and instead send the boards out with simply the part that allows the chip to connect to the board. If you notice out that you were shorted on your TPM chip when yous bought your PC, and yous don't accept a virtual or firmware TPM version, y'all still accept a few options.

Your first option is to try to render your machine via your manufacturer warranty. That is, of form, assuming your machine's manufacturer is willing to install the chip it already sold y'all, or supersede your model with one that has a chip. Your second, and most expensive, pick is to simply buy a newer car after verifying that it does, indeed, take an bodily TPM 2.0-capable chip.

If your warranty is already voided, your third option -- less expensive, but maybe more difficult -- is to buy a whole new motherboard with a TPM two.0 bit installed, and then either swap out the boards yourself or have your local aftermarket repair store handle the job. Exist warned, all the same, that the ongoing global fleck shortage has squeezed the earth'southward supply of motherboards, making them more hard to find and pushing prices to upward of $300 to $400 dollars for some brands. That's another place your local repair shop may be able to help.

Finally, either you or your repair shop can try your 4th choice: hunting down a TPM chip with the right specifications for your motherboard and installing information technology. Depending on the type you get with and where you become it from, a TPM 2.0-capable scrap can run y'all anywhere from $70 up. Luckily, the basic structures of the boards and chips are similar enough that -- if you'd like to get your hands dirty nether the hood -- it's possible to install a TPM chip yourself. ZDNet has pace-by-step instructions (with a helpful gallery of pictures to guide you).

Whichever route you become, we strongly suggest you to first consult either your manufacturer or a device repair specialist before you try to take apart your machine. Spending a few moments with a knowledgeable professional could be all it takes to turn your upgrade nightmare into a quick prepare, and spare you lot excessive replacement costs.

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For more, check out how to download Windows 11, and the best new Windows xi features and how to utilize them.

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Source: https://www.cnet.com/tech/computing/how-to-fix-this-pc-cant-run-windows-11-error-tpm-and-secure-boot/

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